A Continuous Improvement Toolkit to Boost Your Career and Business Results

38 improvement methodologies, 4 sprint projects and a whole load of improvement opportunity for you and your business

  • Step by Step Instructions

    Pick a module and follow the step by step instructions

  • Target Your Improvements

    Pick a methodology that solves a current issue, or develop the skills of your team

  • Achieve Tangible Results

    You, your team and your business will benefit from these ideas

  • Quick to Apply Ideas

    Short for time? Don’t worry, the lessons are short and simple

Do you need some personal and business results, fast?

If your business needs to see some dramatic performance results quickly then download Making It Happen today. This instant download provides you with 30+ strategies, tools and approaches that you can apply quickly to your business.

Making It Happen was originally an online course but is now available as a 146 page PDF download with access to 28 downloads (worksheets, templates and explainers). This guide book / course is structured so that you get a quick injection of ideas and strategies immediately to get your improvements up and running quickly. After this you can decide how you want to progress. You can follow the original sequence as a structured year of continuous improvement or take what you need right now and come back to the rest later.

You and your business won’t be the same afterwards!

This course is not something that will affect you and your business once. The intention behind Making It Happen is that you will not be the same afterwards. Many continuous improvement programmes happen too quickly and sustainable results don’t always appear, that is why this one gives you what I like to call ‘The Year of Continuous Improvement’.

Making It Happen is structured so that you can master the material. There’s a lot of great ideas and tools waiting for you in here and I want you to get the most out of the information. The Productivity Boost section is designed to give you a raft of approaches on day one should you decided to follow the lessons in the sequence that they are presented.

As you progress through Making It Happen I want you to personally become an even more effective ‘change agent’ and your business to witness improved levels of performance as a side effect.

So, what is Making It Happen, exactly?

I am offering you access to my continuous improvement toolkit that contains over 30 practical improvement approaches that you can apply to both yourself and your business. Some are designed to develop and expand your own improvement toolkit and some are designed to directly help your business identify and implement improvements.

The full agenda, for the ‘year of continual improvement’ can be seen here and includes methods that I have developed for my clients and some more traditional approaches that I have put my own twist on.

Towards the end of the year are the ‘sprint projects’, a handful of projects to direct your new skills into tackling some specific improvement projects that I believe every business needs to undertake. When they come, you’ll be ready!

One of the reasons that Making It Happen is practical is due to the large number of tools and downloads I have made available to you. When you access the lessons you will most likely find that they have a download associated with them. For most cases this means a worksheet or a template that you can use ‘as is’ or tweak to meet your precise needs. These are usually provided as a Word or Excel file.

Practical Downloads and Explainers

Making It Happen includes 28 downloads which are primarily made up from Excel and Word templates that help you to apply my ideas directly into your business. The modules of the course walk you through these downloads, allowing you to apply the ideas (and reap the rewards!) quickly and easily.

Where these ideas come from and why they work

If you haven’t read any of my books, or subscribed to my emails yet, you might be wondering who I am and why I might have something worthwhile to share with you.

In short, Making It Happen is a compendium of the practical tools that I have developed and used with my clients over the past twenty years. Some of the tools are my spin on the classics and others are approaches that I have developed to solve my clients’ generic issues.

My background is in manufacturing and since then I have worked with service companies, public sector organisations and every one of them I have been involved with process improvement and business performance. I am a Chartered Engineer with a background in Operations Management. I get very excited at the prospect of improving the operational performance of a business and enjoy working with the strategies and tools that I share in Making It Happen. If you want to find out more about me then please feel free to check out my LinkedIn profile or read the About Giles page on my consulting website.

But, the bottom line is, that what I am offering you in this course are solutions that work.

The huge difference between knowing and delivering

I see this issue most days when I work with my clients. There are some people that need a few tools to help them with their improvement projects and there are some people that need a few strategies to get their existing toolkit to work. Making It Happen is a phrase that I use repeatedly (so I thought it would make an appropriate name for the course!) as the ability to do so makes all of the difference.

I have met a lot of smart people on my travels that just need a little extra ‘something’ so that they become ultra-productive and start churning out success after success (whether this is an improvement project or the performance of their business). Making It Happen could be that something for you.

What I can quite comfortably state is that you not like the majority of people that don’t want to embrace change and don’t want to make your business work in a more effective and more efficient manner. If you need help to lead the people in your business that are like that then this course is for you too.

I like to think that the people that buy this course are the ones that want build on what they are already achieving and want to see just how high they can push the results for their business and how far they can develop their own skills at making change happen. If this is you then I look forward to welcoming you to Making It Happen.

Discover all of the modules and content

Show all of the modules / lessons - click here +

Productivity Boost – Jump Start Lessons

A collection of practical improvement methods to get you ready for driving up the performance of your business.


PB1 - The End of a Process

A quick review of your main business processes’ effectiveness by focusing on the last step in the process.


PB2 - Personal Losses

If you don’t know where your time gets sucked away to you will be less effective in making change happen.


PB3 - Hour of Pain

An effective strategy to buy some time to help you with your improvements.


PB4 - Measuring Your Productivity

If you don’t know where you are now, how will you know when your projects have made a proper contribution to your business?


PB5 - Process Driven Meetings

Change your focus on your business meetings and improve the results that they produce.


PB6 - The Project ‘Cupboard’ Method

A powerful strategy to get your projects off the ground and delivering results.


PB7 - Rolling Planning Horizons

Add some structure and schedule to when you will deliver your projects and phase the activity correctly.


PB8 - Tying Up Loose Ends

Spring clean your business life and create some head-space to tackle your improvement challenges.


Making It Happen – The Main Course

This is the core of the programme, a sequence of 30 lessons and 4 sprint projects to help you deliver change for both you and your business.


  1. The CARL Tool

A simple method to give you an instant boost in your own effectiveness at making change happen.


  1. Using CCC to increase engagement

A quick tool to help you get your team on board with the improvement process.


  1. Creating effective action plans

A step-by-step method to help you create effective improvement action plans, every time.


  1. Prioritising improvement opportunities

A robust approach to help you select the optimum sequence of improvement activities for your business.


  1. Making PDCA working for your business

Using the fabled PDCA framework to greater effect.


  1. Using Kaizen to get improvements moving

A variation on the normal use of Kaizen to help you get your projects moving towards the finish line if they have stalled.


  1. Inoculation - protecting yourself from the naysayers

This planning approach can smooth the path for your improvement projects.


  1. Standardised meetings

Ideas on how you can maximise the impact of your regular business meetings.


  1. Practical KPIs

This lesson includes a simple process to help you determine the most useful Key Performance Indicators for your business.


  1. Aligning job roles

Boiling jobs back to their essence, and then using this realisation to help you plan time effectively.


  1. Fishbones for idea generation

Reversing the usual fishbone approach to help you generate improvement opportunities.


  1. Takt time

Putting this simple demand calculation to good use, so that you can get through your improvement activities at the right pace.


  1. Project Charters

Take advantage of my simple project charter format to help your project start and finish without disappointment.


  1. To do lists - that work!

My views on what makes a to do list a great business improvement tool.


  1. Standard Operating Procedures

Ideas and thoughts on how to make your business' instructions even more effective.


  1. Using skills matrices effectively

Taking this time tested business tool to a new level in terms of business improvement.


  1. Intelligent Pareto

Applying this brilliant insight to the world of continuous improvement idea generation.


  1. 5S that works!

Practical advice on how to fix a 5S implementation if yours has gone awry.


  1. Keeping track of the improvements

Improving the visibility of change projects within your business.


  1. Eliminating waste

A slightly different view on waste walking that you can use within your business.


  1. The monument of change

Ensuring that you have a point of reference to keep change going in your business.


  1. Practical process mapping

Dos and don'ts for capturing your process maps effectively.


  1. Moving from a project to a process

How to make sure that your change projects become sustainable and avoid 'falling over' down the line.


  1. Root Cause Problem Solving

Tips and advice on using the ever effective 5 Why 'root cause problem solving' approach, and what to do when you can't agree where to start!


  1. Codifying data

A whistle stop tour through using data held in spreadsheets to help drive process improvement activity.


  1. The loss tracker

A staple tool from the Production Engineer's toolbox, revamped for wider use!


  1. Avoiding the unwanted future

Looking at an improvement from different angles can help you to take the fear out of the process of change.


  1. Setting up to win

How do you make sure that you give your teams (and yourself) the best chance to succeed at making change a reality? This is the focus of lesson 28.


  1. Lead by example

Leadership can make a big difference to how changes take effect within a business. This lesson looks at some powerful factors that can significantly change the outcomes for your change projects.


  1. Focus on principles

There are so many improvement methodologies, which one do you choose? This final lesson shares with you my thoughts on how you can boil the improvement approaches down to their guiding principles, so that you can apply them effectively.


Sprint #1

Developing a workload management tool.


Sprint #2

Lead time reduction.


Sprint #3

Easier on time delivery performance.


Sprint #4

Developing a continuous improvement 'bingo' tool.

Download a free sample

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    Making It Happen - Sample

    Find out if Making It Happen is for you with this free download. The PDF file attached includes all of the Productivity Boost section of the programme and the downloads associated with the modules.

Are you ready to get started today?

To help you figure out if Making It Happen is for you I offer a 30 day full money back guarantee. If, within the first 30 days, you decide my approaches and methods aren’t for you then just let me know and I’ll organise a full refund for you.

To get started just click on the purchase button and follow the prompts to download the PDF guide.

As soon as you complete the purchase you’ll have full access to all of the materials.

I am confident that applying just one idea will be worth many, many times more than the price you have paid – so dive in when you are ready.

All the best with your improvements,


Giles Johnston

Smartspeed Consulting Limited

Author of Business Process Re-engineering and Losing the Cape

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Refund Policy

If Making It Happen doesn’t meet your needs then just get in touch and we’ll give you a full refund, no questions asked.