StreamLiner Frequently Asked Questions

Can I email the reports?

Yes. Two options for this. You can send the form as a snap shot, or as a pdf file.

How many projects and actions does the software hold?

Unlimited.

Since I don't know how to use Microsoft Access, will I be able to use the software?

Yes, you don't need to know anything about Microsoft Access. Included with the software is a pictorial instruction manual that provides step by step instructions.

Why did you use Microsoft Access to build the application?

We selected Access to keep the price of the software down. Access also allows for unlimited amount of records. Since most of our customers have Access installed with Microsoft Office, it makes a great application / database backbone.

Why are there two different versions Microsoft Access and non Microsoft Access?

Both versions are Microsoft Access based. The non Microsoft Access includes a run time version of Microsoft Access. If you have Microsoft Access on your computer then select the Microsoft Access version.

How do I know if I have Microsoft Access?

Click Start > Select All Programs > Select Microsoft Office > Check and see if Microsoft Access is listed. If Access is not listed then buy the non-Microsoft Access version.

What version of Microsoft Access do I need to run the application?

Microsoft Access Version 2003 or greater will work with StreamLiner. This includes versions 2003, 2007, 2010, 2013, 2016 and Office 365.

Why is our IT department concerned with MS Access?

I'm not sure about that one. In the mid 90s MS Access had some rare problems when the database got too big. However, Microsoft addressed these issues a long time ago.

Does the software connect to the internet?

No.

Does the software contain any mal-ware or harmful macros? Harmful sub routines? Harmful coding?

No.

Since it is Microsoft Access, can I modify the software?

No.

But, my company needs something that the software doesn't include.

Please feel free to contact us with your specific needs. We may be able to modify it to meet your needs.

Contact Us!

Can I review the manual before I buy?

Sure. Right click to download file

Are there any cost or other implications for multiple users?

Yes. The license for StreamLiner is per computer. Each computer will need to have a license. Each subsequent license purchased by the same buyer is only $25.00.  After initial purchase, we provide links for the buyer to purchase the additional licenses.

When placed on your network, all licensed users can access the same the data at the same time.

What is the license agreement?

Each license is good for one computer. StreamLiner generates an unique serial number for each computer. After purchase, the buyer emails serial number(s) to us at support@quality-assurance-solutions.com. Within 24 hours we will provide the unlock code (license numbers) for that computer.

The license is good for the life of the computer. If the user switches to a new computer, a new license will need to be purchased for that new computer.

As a license user how does updates / upgrades work with regards to software costs?

During a limited time we will charge a reduce amount for the upgraded software. This is a one time fee and all other license users for the business data receive the update at no additional costs. This will include transferring your data to the new revision. Past that time, we charge the full amount for the software. But this still includes transferring your data.

The software doesn't meet our needs.

Sorry to hear about that. We offer a 30 day money back guarantee. Just send us an email.

Is it Windows XP / 7 / 8 / 10 compatible?

StreamLiner is compatible with Windows XP, Vista, Windows 7, Windows 8 and Windows 10.

How do you configure StreamLiner for multiple users?

How do you configure StreamLiner for multiple users?

  1. To work with multiple users, put the StreamLiner.mdb file in a known directory on the server.
  2. Give users access to that file on the server.
  3. Be sure the user has full Read/Write permissions.
  4. Also be sure that all users have Microsoft Access installed on their computers.
  5. Purchase a license for each computer. We provide the discount links for the additional licenses to the buyer at time of purchase.

If you purchased the non-MS Access version

  1. Place StreamLiner.accdr on the server.
  2. Make sure each user does not have Microsoft Access
  3. Run setup.exe on each user computer
  4. Create shortcuts to StreamLiner.accdr that is on the server
  5. Delete the local StreamLiner.accdr as that might cause confusion.
  6. Purchase a license for each computer. We provide the discount links for the additional licenses to the buyer at time of purchase.

Can I use Google Drive to share StreamLiner in my business?

Yes, read this article to learn how to collaborate with StreamLiner using Google Drive.

I purchased StreamLiner but when I open it tells me it is a read only and I can't change or add information.

After purchase you will download a zip file. You get this issue when you are running the program from the zipped file. Right click on the zip file and select extract all. Be sure to extract the file to a known directory.

When I open StreamLiner I get error messages about macros

StreamLiner uses macros for some of its coding. This is an easy problem to fix. You will need to enable macros within Microsoft Access. "StreamLiner_Instructions.pdf" that came with the software has pictorial instructions on how do this. You will only need to do this once.

When I open StreamLiner I get an error message on missing mscal.ocx file.

Within the downloaded zip file for the software there is a file called mscal.ocx. Copy this file to the directory that contains msaccess.exe.

StreamLiner

Find out more about the StreamLiner continuous improvement project software by clicking here.