A regular debate in business is people versus systems. A common phrase, when developing a business system is 'don't we…
I have been to many businesses where their SOPs (Standard Operating Procedures) aren't used properly. Their documents lie unused, gathering…
"The standard you walk past is the standard you accept." Have you heard this quote before? It is a great…
Many businesses I visit have a skills matrix. Very few of them are using them effectively when I first meet…
One of the interesting conversations I have with my clients is around being audit ready. Many people despise having audits,…
