Why is it that so many people try to keep information in their heads?
As I say to all my consulting clients:
If it isn’t written down, then it doesn’t exist!
This could
Housekeeping is one of those really un-sexy business activities, especially when it comes to systems.
It means that you need to update all the records in your system so they are
You can have the best process in the world defined. Execution is a different thing.
Time and time again, the handovers within the process are the elements that let a great
Recently I have been working with a team, focused on productivity improvement. Early on in our discussions the team started to complain about a slow member of the team.
Our discussion
My latest book 'Every Business Needs a Routine' is now available from Amazon. You can get a copy in paperback or Kindle format.
I wrote the book because I found so