Standard meetings - time to embrace?

You know that documenting your processes is worthwhile doing. It allows you to: Squash the time it takes for a new staff member to become productive. Settle arguments on how something should be

In short, make your induction process amazing! We all want to witness new staff joining the business and being able to dive straight in, don't we? So, how can we do this? A

You've worked hard to develop the systems and processes in your business but do they get the results you designed? If you haven't come across the term 'sunrise meeting' before, this

From time to time I'll get into a discussion about the need for documented business processes when you have 'talent' in the business. I think it is a comforting thought. Hire

It never ceases to amaze me how many people will grind out results for their business as their first port of call. I'm not lazy. Far from it. But, when it comes

I received a phone call yesterday from a concerned client. They have an ISO 9001 (Quality Management System) external audit coming up. "What happens if we get a non-conformance? Do we

I have just launched a free continuous improvement course on my sister website, Continuous Improvement Made Easy. The course is made up of nine lessons covering topics such as idea generation,

There is a lot to be said for being a rule breaker. Changing convention. Breaking new ground. Being seen as a revolutionary. But, what about being a rule player? Could this be

I sat in a good meeting the other day. All the right people were in attendance and there were some good topics being discussed. I found out what I needed