Welcome to Systems and Processes

Practical tools and ideas to help your business improve!

Welcome to Systems and Processes, a site dedicated to sharing ideas on implementing continuous improvement, raising productivity, improving on time delivery performance and developing the best business you can for your team and your customers.

Jump start your business improvement projects with my most popular products:

Find ideas to transform your business

Visit the blog section of this website to read my ideas and information about new product launches.

Download ready to use toolkits

I have produced a number of tool kits designed to help businesses dive straight in with my proven systems. Find out more on the Kit n Go page.

Start with the free tools section

To help you get started right away, try out my free tools section as part of the Making It Happen course.

So, however you choose to use the information on this site, good luck with all your business improvement projects!

Giles Johnston

Author of the book 'Business Process Re-engineering‘ and creator of the online continuous improvement course ‘Making It Happen‘.