1. Get ideas from the blog

Check out the ideas and strategies that I write about in my blog.

From on time delivery performance to boosting productivity, there are plenty of good ideas you can pick up to improve the profit of your business and levels of customer satisfaction it offers.

You can view the blog here.


On Time Delivery improvement guide

2. Download my free productivity and OTIF improvement guide

Sign up for my email updates using the sign up box below and I will send you a free PDF copy of my guide 'You're Late!!!'.

The guide is quick to read and full of practical ideas you can apply to your business right now.

By putting these ideas into action, you can:

  • Improve how you handle orders entering your business
  • Start developing effective business routines
  • Develop slick business processes
  • Create engagement within your teams
  • Realise the profit and performance you know your business is capable of

On top of the free guide you will get access to my 15 part 'on time delivery and productivity' email course, designed to help you get the most from the guide and to set you up to become a continual improvement machine.

To get hold of your copy of You're Late!!!, enter your email address below.


Continuous Improvement skills

3. Get access to my popular toolkits, courses and techniques, for just $1, when you join 'Making It Happen'

All of the tools, downloads and courses that you can find on this site can also be accessed via Making It Happen membership, which is available as a trial for just $1 for the first month ($15 a month thereafter).

To get your low-cost trial visit Making It Happen.


Enjoy the site and I look forward to helping you,



Giles Johnston

Author of Business Process Re-engineering and creator of the Making It Happen online library.