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Giles Johnston

Giles Johnston is a Chartered Engineer who consults with businesses to improve their productivity and on time delivery performance. Giles is also the author of Business Process Re-engineering and the creator of the Making It Happen toolkit.

business goals and visions
Continual Improvement
14/11/2018

Distinguish between your business goals and visions for maximum improvement

I often start working with a business because of their frustrations regarding the rate of positive change taking place. When I look into this situation, I can often find a...
by Giles Johnston
four step plan for complex problems
Continual Improvement
22/10/2018

Big Problems at Work? Try This Four Step Plan

I finished a meeting the other day about an overhaul of the production control systems in a client’s business and two of the technical staff stayed back to have a chat. “It’s...
by Giles Johnston
Sunrise Meetings - effective habits and routines
Continual Improvement
Process Improvement
17/09/2018

Six ways to make your team huddle more effective

Daily team meetings (or huddles as I call them) are a vital part of any team wanting to drive their productivity and their results. Many businesses try having a daily meeting...
by Giles Johnston
On Time Delivery
09/09/2018

OTIF force field worksheet now available

My on time delivery improvement brainstorming worksheet is now available to download. This worksheet comes with full instructions (don’t worry – they’re...
by Giles Johnston
5S and on time delivery
On Time Delivery
02/07/2018

Can 5S Boost Your On Time Delivery Performance?

Today I was involved in a walk around a factory. It was a mess. Bins overflowing, rubbish on the floor, offcuts lying around, no visible standards and disorganised production....
by Giles Johnston
business process black holes
Process Improvement
13/06/2018

Where are the ‘black holes’ in your business processes?

Pretty much every day that goes by the issue of gaps and ‘black holes’ in business processes crops up when I am working with my clients. What do I mean by...
by Giles Johnston
Continual improvement mantra
Continual Improvement
21/04/2018

“This… or something better” a continual improvement strategy

“How perfect are our continual improvement projects, as they stand right now?” “Is our approach perfect?”   These two questions can stifle an...
by Giles Johnston
business improvement plan - avoid perfect if you're stuck!
Continual Improvement
09/04/2018

Getting away from the ‘perfect’ business improvement plan

Do you ever feel paralysed by the needs of your business improvement plan? I know that I have in the past and I certainly see this issue when I start working with a new...
by Giles Johnston
cause and effect for continual improvement results
Continual Improvement
Process Improvement
01/04/2018

Using cause and effect to change your continual improvement thinking

“Are you working at cause, or effect?” This is a question I regularly ask my clients is when I work with them to help improve their performance levels. Is your business...
by Giles Johnston
On Time Delivery improvement guide
Continual Improvement
24/03/2018

New productivity and on time delivery email course available

I have just launched my new email course  – which is free to access! The course accompanies my free guide You’re Late!!! and provides ideas and advice on: Driving...
by Giles Johnston
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